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PLEASE NOTE: We are only accepting applications from FEMALE candidates for frontline positions in line with our India Protocol safeguarding requirements and constitutional obligations. We have no plans to recruit male candidates for frontline safeguarding activities.


This page is for Guardian applicants only, If you are interested in volunteering for our Nova Team at our Nightcare Hub please email nightcarehub@cheltenhamguardians.org.


We have set the bar very high for all volunteer candidates such is the sensitivity and complexity of our work. We operate in a highly charged and fluid environment alongside the emergency services where you will be absolutely tested to the limit whilst service users will be counting on you to make the right decisions at the right time. We cannot and will not compromise their safety or well-being therefore only candidates that meet strict entry requirements will be considered for acceptance into the organisation.

You will be of a caring and compassionate nature and be willing to operate in testing conditions in the service of others. You will have no criminal record (spent or unspent) relating to crimes of a violent or sexual nature. You will agree to submit to extensive vetting, referencing and a DBS (disclosure and barring service) check.

The Cheltenham Guardians team is a close-knit family and we will maintain this dynamic going forward. If you are not a team player you cannot be a Cheltenham Guardian. It's not just who you are on shift that is of interest to us, it's who you are outside of the organisation that is important too.

WARNING: Cheltenham Guardians have been first responders to a murder, life threatening and life changing assaults, sexual assaults and domestic violence. Please do consider this before applying.

So you still want to become a Cheltenham Guardian?

Please find below the route we take from first contact to becoming a Guardian Welfare Officer.


  • First contact, this is you reaching out to us via the form below

  • Informal phone interview (up to 30 minutes)

  • First face-to-face interview (up to 2 hours)

  • Application to join the organisation

  • Vetting commences including DBS check and references

  • First observation shift (up to 4 hours subject to satisfactory DBS check)

  • Second face-to-face interview (1 hour)

  • Second observation shift (up to 7 hours)

  • Final face-to-face interview (1 hour)

  • Conditional invite to join the organisation as a probationary volunteer

Should you fail any of the requirements at any stage the recruitment process will be terminated and you will not be eligible to reapply for at least 24 months. If your DBS check or references are unsuitable the recruitment process will be terminated and you will not be eligible to reapply for at least 48 months. We reserve the right to reject any application at any time and for any reason.

Please note: If you are an employee of South Western Ambulance Service NHS Foundation Trust, Gloucestershire Hospitals NHS Foundation Trust or Gloucestershire Constabulary a fast-track route may be available.

As a Cheltenham Guardian applicant you will understand that:

  • You will commit to at least 7 hours operational service every 6 weeks

  • You will be required to sign a non-disclosure and confidentiality agreement

  • We run TOWARDS danger and NEVER away from it

  • If vomit and blood isn't your thing you've probably made a mistake

  • If you are easily offended you'll not enjoy working with us

  • Our engagement team often walk between 10 and 15 miles every shift

  • You will deal with challenging and distressing incidents regularly

  • From the outset we'll be looking for reasons why you are NOT suitable to join the organisation

  • If you are the very best of the very best there is a fair chance your application will be successful 

  • Successful candidates will be required to pay for their own uniform. All uniform components (including seasonal variations) cost £330. We can help you crowdfund for this if necessary. Don't panic!

  • You will need to pay £25 for your initial DBS check. This is a one time only payment

  • Your image may be used for educational or promotional purposes

To register your interest in becoming a Cheltenham Guardian please complete the first contact form below.

Do you have a full UK drving license?
Do you have a criminal conviction not regarded as spent under the Rehabilitation of Offenders Act?
Do you have a criminal conviction spent or unspent for a violent or sexual criminal offence?
Do you consent to a DBS check and vetting?
Can you commit to at least 7 hours volunteering every 6 weeks?
Role you are applying for
Upload File

Thanks for applying to volunteer with us! We'll get back to you soon.