About Cheltenham Guardians. Who we are and what we do.
Cheltenham Guardians is the collective name of a team of emergency welfare officers working in a voluntary capacity in Cheltenham's award winning Purple Flag night time economy. Working in partnership with Gloucestershire Constabulary, Cheltenham Borough Council and Cheltenham Safe we provide advanced and emergency safeguarding and welfare services to patrons, visitors and residents.
We operate every Saturday night between 10pm and 5.30am. We may also work on special occasions such as the Cheltenham Festival or during student events such as Freshers' Week. We may also respond to community emergencies outside of our normal operating times.
Each shift consists of four officers. Two officers form our engagement team which patrol the town centre on foot visiting venues and engaging with patrons of the night time economy, venue staff and our emergency services partners. The remaining two officers form our response team which conduct vehicular patrols throughout Cheltenham and respond to emergencies. Our response vehicle benefits from an exemption to Traffic Regulation Orders in the town centre which means we are permitted to traverse pedestrianised areas in order to respond quickly to incidents and emergencies.
Unlike many night time economy care agencies our remit extends beyond basic levels of care. We employ 'full spectrum capabilities' which means we are equipped to deal with most challenges faced in the night time economy environment. From low level engagement to high risk intervention the Guardian team is the 'go to' utility safeguarding and welfare provider in Cheltenham's night time economy.
Founded in late 2014 by philanthropist Terry Howard the organisation became an official partner in the care response to the night time economy in January 2016.