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India Eve Chipchase
1995 - 2016

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The Cheltenham Guardians Safeguarding Team (CGST) is a specialist female safeguarding service provider delivering enhanced and emergency safeguarding services into Cheltenham's night-time economy.


Our primary and priority function is to help ensure the safety, security and well-being of women at night. Uniformed and covert officers deliver this through our flagship India Protocol and Project Eve safeguarding initiatives every Saturday night and Sunday morning between 10pm and 4am.

Since our launch in 2015 our award-winning volunteers have ensured the safety of thousands of women and have saved the community, the emergency services, the NHS and the criminal justice system over £1.5million and thousands of operational duty hours at no cost to the police or local authority.

Today in 2023 we are an integral and essential component in the safeguarding provision in Cheltenham's Saturday evening and night-time economy.  




Female safeguarding. Female management. Female focus.


Launched in 2016, the India Protocol was the first targeted activity of its kind. Today in 2023 it is the most proactive and robust female-focused safeguarding initiative in any night-time economy in the United Kingdom, responsible for safeguarding thousands of women in Cheltenham at night.

For over 8 years, Cheltenham Guardians Safeguarding has prioritised the safety of women and girls in Cheltenham's Saturday evening and night-time economy. We have a head start on local authorities and police forces across the United Kingdom who are now giving this serious issue the acute attention and resources it deserves - and not before time we feel.


  • Proactive engagement with women in the night-time economy

  • Safe transport home or to the India Protocol Nightcare Hub

  • Highly visible uniformed patrols, on foot and in marked vehicles

  • Plain clothed safeguarding officers operating inside of venues

  • Proactive and reactive incident intervention

  • Threat monitoring

  • Risk mitigation

  • Intelligence acquisition, analysis and sharing


Misogyny, inappropriate sexual comments, sexual harassment and sexual assaults are commonplace in Cheltenham's night-time economy. Behind the facade of our 'Purple Flag' night-time economy our town suffers the same disrespectful, harmful and illegal treatment of women that night-time economies across the country suffer. We do what we can in Cheltenham to counter this.


We have witnessed an increase in men approaching lone and intoxicated women at night. These men have been observed operating on their own or in pairs. Our team have increased their patrol footprint and patrol frequency in response to this. This is a developing situation we are monitoring closely. 



The India Protocol is named after, and operated in memory of India Eve Chipchase, a 20-year-old female who was coerced away from a nightclub in Northampton in 2016 by a sexual predator before being raped and murdered. We are hugely grateful to the Chipchase family for their friendship and support. 

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Administered by our Nova team volunteers the Nightcare Hub is a female-led, female-focused India Protocol support facility located at 1 Royal Crescent in Cheltenham town centre (behind the coach station, between Vodka Revolution and Yates).

The Hub is open to the Guardian team and community partners who may return vulnerable females to a safe, secure and supported environment. The Hub is also open to 'walk-in' female service users who may utilise the following services free of charge:

  • Female safe and secure space

  • Rest and recovery area

  • Peer support and signposting

  • Female toilet facilities

  • Basic first-aid

  • Bottled water

  • Phone charging

  • Female hygiene products

  • Flip-flops

  • Safe pick-up point for parents, family or friends


The Nightcare Hub is open every Saturday night between 10pm and 4am.


Service provision for non-female service users who present at the Hub will be administered externally by our Guardian team (subject to availability and assessment) and not within the Hub estate.


The Nova team and the Cheltenham Guardians Safeguarding Team reserve the right to refuse or withdraw care if the safety, security and welfare of our service users or volunteers is threatened.


Our thanks to the Royal Air Forces Association for the use of this space and to Cheltenham BID for their sponsorship of the facility and ongoing support.

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