Introducing the Cheltenham Guardians Safeguarding Team


Protecting young adults in Cheltenham since 2015

About Us

We are one of the United Kingdom's leading specialist safeguarding and welfare service providers working in partnership with Gloucestershire Constabulary and Cheltenham Borough Council in Cheltenham's Purple Flag award winning evening and night-time economy (ENTE).

Delivering robust, innovative and dynamic safeguarding solutions into the third busiest ENTE in the South West of England, Cheltenham Guardians are the 'go to' safeguarding team for the emergency services and the community we proudly serve.

Since our launch in 2015 our highly trained team of specialist welfare officers have ensured the safety of thousands of young adults and have saved the emergency services over £1million and thousands of duty hours.




The India Protocol is our core mission and the most innovative ENTE lone female safeguarding system in the United Kingdom today. Launched after the rape and murder of India Eve Chipchase in Northampton in 2016 the India Protocol has redefined dynamic care within an evening and night-time economy environment.


Our team of specialist welfare officers are amongst the most capable and experienced distress care responders in the United Kingdom.

Our ability to respond to a wide range of incidents and emergencies within the ENTE environment makes us a valuable asset to the community we proudly serve and an important strategic partner to the police and local authority.

Delivering an unrivaled service we are an essential component in the policing and care provision in Cheltenham's evening and night-time economy.

Terry Howard

Founder and Operations Director

Cheltenham Guardians Safeguarding Team



  • Experienced uniformed officers

  • Marked support and response vehicle

  • Pre-shift police and partner briefed

  • All officers bodycam equipped

  • Naloxone opioid reversal drug

  • Advanced PPE

  • Police and CCTV linked radio​​

  • Critical bleed and trauma kit​

  • Mission specific first aid

  • Automated External Defibrillator (AED)

What people are saying about us...

"Some superheroes wear capes. Some are British civil servants"

ABC First Coast News - Florida, USA

07473 231741



Contact the Team

To contact our DUTY TEAM between 10pm - 7am on a Saturday night / Sunday morning please call 07473 231741. Please only use the form below for non-urgent communications that do not require an immediate response.

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