Frequently Asked Questions

ARE YOU THE SAME AS STREET PASTORS?

No. CGST and Street Pastors operate very differently. CGST is a highly mobile rapid response element of the policing and care provision in Cheltenham's night-time economy. Our remit and capabilities extend beyond basic care provision and we often deal with high risk situations and individuals, delivering enhanced and specialist care.

WHY DO YOU ONLY WORK ON SATURDAY NIGHTS AND SUNDAY MORNINGS?

We are a small team with limited resources. Saturday is the busiest night of the week for the night-time economy so we concentrate our efforts there. As the organisation grows and more resources become available we will consider operating on a Friday night too.

DO YOU ONLY HELP WOMEN?

As a predominantly female team specialising in female safeguarding we do prioritise safeguarding females. 30% of our service users are male.

DO YOU WEAR A UNIFORM?

Yes. Our uniform consists of a black carriage vest, orange hi-vis jacket, black trousers and black boots. All of our officers carry ID and can be verified by calling 01242 350 330.

HOW ARE YOU FUNDED?

We are funded by our philanthropist founder and community donations and sponsorship. We receive no funding from local or national government.

ARE ALL GUARDIANS WOMEN?

Currently, all but one of our officers are female. This reflects the female-focused nature of our work, an area which we specialise. We have no plans to introduce male volunteers in the future.

ARE YOU A REGISTERED CHARITY?

No, we are an unincorporated association.

CAN I VOLUNTEER WITH YOU THIS SATURDAY?

No. It takes approximately 12 weeks to become a probationary Guardian. During this time you will have been interviewed on numerous occasions, DBS checked, vetted, and references will have been sought. Most applicants do not go on to become a Guardian due to the realisation of the difficult work we do, or they have not met the very high standards we demand. Please visit our VOLUNTEER PAGE for more information.

WHO ARE THE NOVA TEAM?

Our Nova Team will run the Nightcare Hub @ 1 Royal Crescent. They will take care of walk-in service users as well as those returned to the facility by the emergency services or Guardians. Whilst not Guardians themselves, our Nova Team do volunteer with the Cheltenham Guardians organisation. The nightcare hub will be open every Saturday night between 10 p.m. and 4 a.m. from the end of July 2022.

WHO ARE THE AURORA TEAM?

Our Aurora Team are seasoned ENTE experts who are available to provide consultancy and support services to police services, local authorities and third-sector organisations interested in setting up a low-to-no cost, high impact safeguarding and welfare response service in their own night-time economy. For more information please contact aurora@cheltenhamguardians.org.

HOW CAN I DONATE?

Please check out our Amazon Wish List: www.amzn.eu/761N8Gn